Eric Y. Chen

Objective

Experience

Seeking a position as a System/Network Administrator or Engineer.

09/01-Present	Coastline Community College	Fountain Valley, CA
IT Instructor – Part Time Faculty & Professional Expert
• Develop/Instruct diverse courses such as VMware vSphere; Cisco ASA, IPS, CallManager, PIX, VPN, CCNA; Linux Networking and Security; Sun Solaris; CompTIA Linux+ and i-Net+ courses. Setup Custom Jumpstart in the Sun Lab. Setup and maintain NDG Netlab PE including VMware hypervisors for Cisco CCNA/CCNP pods for Military and Academy student access,
and vSphere ICM pods for Academy student access, also remote access using Avocent IP KVM. Implemented VMware vSphere Fallback/TestDev environment with IT department.

02/13-Present	Mt. San Antonio College	Walnut, CA
IT Instructor – Adjunct Faculty
• Development/Instruction for Virtualization Technology course. Hypervisors used: VMware Player, Workstation, Server, ESXi; Microsoft Virtual PC, Virtual Server, Hyper-V/Server Core, SCVMM; Oracle Virtual Box.

09/04-Present	Busnweb / The Gospel.com	Fullerton, CA
Consultant
• Configure/Maintain servers, subcontract work with Anthony Lee at various branch office size clients in areas of law, medical billing, realty, recreation, hospitality, storage, as well as support large and small home users. Also consulting at large hospitality sites as well. Technologies used or deployed: VMware,Nessus, Snort IDS, iPrism, BlackIceDefender, Linux Firewalls & content filtering, MRTG, Cacti, Linksys/DLink/Netgear/Senao/Airlink Wireless APs/Routers/Bridges, VPN routers, Windows VPN, 3Com/Cisco/Dell/HP switches, Windows 2000/XP/2003/2008, IPSwitch IMail, Cisco routers with Firewall feature set, Cat 5/5e/6 cable installs, Rsync, MedAct, AVG and Symantec SMSE Antivirus, BES configuration, touchscreen displays, Dell/HP/Whitebox servers,Vonage VoIP installs, MS Office,and Corel Wordperfect. Planned/tested Exchange 2007 as Windows 2008 hosted solution.

06/05-04/11	Wolcott Architectures and Interiors	Culver City, CA
Consultant
• Recommend and install/upgrade network infrastructure; including Microsoft Exchange 2003 migration from ISP mail service with VIPRE/Ninja antivirus/antimalware protection and Postini services, Blackberry BES server installation, Cisco ASA5510 firewall, managed Dell Gigabit switches, SNAP Terabyte server storage with LTO4 and LTO3 backup and NetVault backup software, storage management, monitoring utilities, PING imaging setup and NTFS
permissions. Implemented WSUS and Spiceworks and planned implementation of Overland
SNAP EDR after assisting in formulating a DR plan given the company’s historical budget.

01/06-01/08	Marietta Corp./Packaging Advantage Corp.	Los Angeles, CA
Consultant/IT Administrator
• Worked as an IT Administrator, but as a consultant. Specified hardware and software for Exchange 2003 migration from Exchange 2000 due to size restrictions/security issues and setup mailbox quotas, later Exchange 2007 administration. Specified and upgraded network from unmanaged to managed L3 network using VLANs with Dell 6024 and 5324 switches. Recommended and implemented Cisco 2821 to replace oversubscribed Cisco 2620 and configured Optimized Edge Routing to utilize two WAN connections. Implemented managed Symantec AntiVirus Corporate and Webroot Spysweeper Enterprise across the network. Recommended and implemented a Cisco ASA 5510 firewall to replace Watchguard Firebox 700 and added IPSec and SSL Remote Access VPN connections. Worked with the IT Manager to implement the infrastructure for the Barcoding project using Cisco 1242AG Access Points and

Intermec CK31 handhelds, including WPA2, Wavelink Avalanche and Intermec security software. Maintained Bartender/Commander label printing software and fixed Zebra label printers. Configured a Linux Syslog server for monitoring WAN access. Implemented Windows System Update Services for Windows Updates. Altered the tape backup schedules using Symantec BackupExec to better fit the business needs of the company, recommended offsite storage strategy.	Setup users to have scan to folder functionality using Ricoh multi- function copiers to end user systems.  Helped with light administration and maintenance duties
on Peoplesoft/JDE servers. Converted Windows 2000 SBT Financial Database server to Virtual Machine, also retrieved all usernames and passwords from the system for legal purposes. Made recommendations and advised the IT Manager on most decisions regarding upgrades and operational best practices. Also assisted IT analyst on end user support issues when required.

10/04-04/07	Westwood College	Torrance and Anaheim, CA
IT Instructor – Part-time Faculty
• Instruction of Associate’s and Bachelor’s degree courses in Networking, Security, and Linux. Topics and labs included PIX firewalls, MS Exchange and ISA Server, Hacking Tools, IDS, Security Countermeasures, Social Engineering, and Linux Networking & Security.

02/04-08/04	Tevora Business Solutions	Irvine, CA
Consultant/System Analyst
• Install/Configure Computer Associates eTrust Antivirus, Secure Content Manager, IDS, and Network Forensics. Other technologies deployed: Proxim wireless, Cisco router/switch and PIX. Completed Computer Associates courses: eTrust Access Control for Unix, and SSO.

7/99-1/04	Multimedia Institute/ National Computer Training	Studio City, CA
Systems/Network Administrator
• Administer/Support/Upgrade of classroom and staff computers and network devices at a Macromedia and Adobe Authorized training center. Technologies used: ADSL, Cisco Switches, Microsoft Proxy Server, Windows 95, Windows 98, Windows NT4.0 Server and
Workstation, Windows XP, Macintosh, IIS, Netshield, Viruscan, HP Surestore /Replica Backup. Also specified/built custom performance CAD/3D/Capture workstations.

1/99-4/99	City of Brea	Brea, CA
MIS Intern
• Install/Configure & Helpdesk/tech support in a Novell 4.x and Microsoft Windows 95, 98, and
NT 4.0 network.

Education

9/90-6/96	University of California, Irvine	Irvine, CA
• Installation/ B.S. in Electrical Engineering and B.S. in Biological Sciences
• Dean’s Honor List for 5 quarters; Member of Alpha Epsilon Delta

2/99-12/03	Coastline Community College	Fountain Valley, CA	
	North Orange County ROP	Fullerton, CA	
• Installation/ B.S. Completed through Semester 8 Cisco Network Academy. Passed 640-503,
640-504, 640-505, 640-506 exams.

9/98-4/99	Software Education of America	Brea, CA
• Completed courses and passed Microsoft exams for NT4.0 70-058, 70-067, 70-073, and 70-068,
70-059, 70-087 at a Microsoft Certified Technical Education Center.

Certifications

References

VMware VCP5, VCP4; Cisco CCNP, CCNA, CCDA, CCAI; MCSE Windows 2003, 2000, NT
4.0; Sun SCSA; CompTIA A+, i-Net+, Linux+

Available on Request.